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Managed Print Services

Managed Print Services from Document XL helps your business reduce IT support workloads, increase productivity and go greener

Sounding good already? Worth taking a closer look? But there's no need to get bogged down in the detail of how Managed Print Services work - all you need to know is how your business benefits by  letting  Document XL take over the day to day management of your business machines.

Your  organisation is not alone in incurring significant costs from printing. This can be as much as 15% of a business’s annual spending. Through Managed Print Services, you can outsource print management and cut costs by as much as 30%. Document XL will help you to achieve this saving and make your business  much more productive.

Here we explain in simple terms what MPS is and what's in for you.

So what exactly is Managed Print Services?

MPS is your way of gaining visibility and control of your printing, which helps you both save money and boost productivity. Managed print also helps you improve environmental sustainability and document security.

By 'printing' we mean the total cost of managing and optimising your printers, their output, and the people and processes that support these devices. This includes:

  • Pages produced by office workers, mobile workers and production print operations
  • Office desktop printers, multifunction printers, copiers, scanners, fax machines and high-volume printers
  • Materials sent out for quick printing, offset printing, mailing and distribution
  • IT help desk support, technical service, maintenance, and add, move and change requests
  • Ink, toner and other supplies and consumables

And if you operate across multiple sites or offices then MPS is particularly relevant to your business to help your IT Manager or Department to minimise their stress and maximise their control of your business machines estate!

Document XL Managed Print Services delivered by Xerox

Document XL has been working as a premium partner with Xerox for over 10 years which accredits us to provide  a full spectrum of Managed Print Services for our customers - from small businesses up to large, multinational corporations. We set up the initial contract, working in conjunction with the experts at Xerox UK to determine the best way to manage your requirements. Their highly professional and responsive call centre will then handle and manage the day to day nitty gritty of the contract:

  • You, the customer is at the heart of their operations
  • All your machines are monitored from one point of contact whatever the make or model
  • Tailored management process to suit the demands and structure of your business
  • You benefit from both the reactive and proactive expertise of the Xerox team
  • Serving and supporting small business, public bodies and multinationals

How does it work - in practice and in brief!

Our teams assesses your business printing environment in 4 key stages:

  1. Evaluating your Print Volumes - looking at how much you print, your consumables, leasing and other costs
  2. Programme Design - we jointly agree with you the most efficient way forward with a combination of retained devices, whatever their make, and some new devices
  3. Programme Implementation - 24/7 access to the service desk which is your single point of contact for all support
  4. Managing day to day - maximising uptime, problem reduction and proactive monitoring of all devices

What does the Document XL MPS deliver to your business?

What's the true measure of a good Managed Print Services provider? One that can seamlessly manage your print infrastructure while you concentrate on your real business.

Let's recap:

  • Peace of mind - together Document XL and Xerox maximise your printing efficiency
  • Reduced IT support workload for your IT department - increased productivity
  • Proactive support - the team remotely spots low toner, paper jams or worse, and rectifies the problems before you  may even see them
  • Best practice working - keeps your costs down and your environment green
  • Optimised machines - use less paper and consumables and reduce your carbon foot print
  • Cost savings  - up to 30% reduction in printing costs

Want to know more?

Really want to know more detail? Find out more here:

  • View the Managed Print Services brochure (PDF)
  • View the Xerox Video

......or simply call the friendly team at Document XL and we'll set you on the road to print efficiency and savings.

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